Subscription Terms — Zensy & Soulie Limited

Last updated: 1 September, 2026

These Subscription Terms apply to any recurring subscription purchased through the Zensy & Soulie Services ("Subscription") and supplement our general Terms of Service and Privacy Policy. By purchasing a Subscription, you agree to these terms.

1. What's Included

A Subscription unlocks: Lifestyle-Mood Insight, Action Dashboard, Smart Missions, Doubled Qi Points, Premium Exclusive Outfits, and the Mindful Toolkit within the Soulie app. Features included in the Subscription may change from time to time as we update the Services; we'll give reasonable notice of any material reduction in features.

2. Plans and Pricing

We currently offer:

• Monthly: $9.99 USD, billed every month
• Annual: $69.99 USD, billed every 12 months

Prices are shown in USD and may be subject to applicable taxes, which will be added at checkout where required.

3. Billing and Auto-Renewal

Your Subscription automatically renews at the end of each billing period (monthly or annually) unless you cancel before the renewal date. On renewal, we'll charge the payment method on file for the then-current price of your plan.

If you don't want your Subscription to renew, you must cancel before the renewal date — see Section 6.

4. Free Trial 

New subscribers may be eligible for a free trial of 7 days. If you don't cancel before the trial ends, your Subscription will automatically convert to a paid plan and you'll be charged the applicable price. We'll send a reminder 1 day before your trial ends where required by law.

5. Payment Method

You authorize us (and our payment processor) to charge your chosen payment method automatically for each renewal. You're responsible for keeping your payment details current. If a charge fails, we may retry the payment over the following days and may suspend access to premium features until payment succeeds, without prior notice.

6. Cancellation

You can cancel your Subscription at any time through App Store.

Cancellation takes effect at the end of your current billing period. You'll keep access to premium features until then, and you will not be charged again. We do not provide prorated refunds for the unused portion of a billing period.

7. Refunds

Subscription fees are generally non-refundable, except as required by applicable law.

If you believe you were charged in error, contact us at hug@zensyring.com and we'll look into it.

Note: our general Refund Policy (covering ring returns and exchanges) does not apply to Subscriptions — this section is the governing policy for Subscription refunds.

8. Price Changes

We may change Subscription prices from time to time. If a price increase applies to you, we'll notify you at least 30 days before it takes effect on your next renewal. If you don't agree to the new price, you can cancel before the change applies. Continuing your Subscription after the effective date means you accept the new price.

9. Your Progress and Data on Cancellation 

Your Qi points, dragon evolution stage, and Mindful Toolkit progress are tied to your account, not your Subscription status. 

10. Changes to These Terms

We may update these Subscription Terms from time to time. If we make a material change, we'll notify you (e.g., by email or in-app notice) before it takes effect. Continuing your Subscription after that date means you accept the updated terms.

11. Contact

Questions about your Subscription can be sent to hug@zensyring.com.